Partnership FAQ

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How do we create our Ecosystem Listing?

Please fill out the New Ecosystem Listing Form. We will automatically receive the info and create your listing.

How do we update our Ecosystem Listing?

Please fill out the Update Ecosystem Listing Form. We will automatically receive the info and update your listing.

How do we refer a lead to Lever?

If you do not have a rev-share agreement please reach out to partnerships@lever.co to share lead information.

How does Lever promote new integrations?

Check out this page to see how we announce all our new Integration Partners.

Where can we find a Lever Logo?

Lever Brand Guidelines has everything you need from logos to brand colors.

How should we promote our Lever integration?

List Lever on your partner page/marketplace/Ecosystem - Please reach out to partnerships@lever.co for content and assets.

Let your customers know we've integrated! You've worked hard to build this integration, let's make sure everyone knows about it. Consider including Lever in in-app notifications, customer emails, blogs, and social posts.

When you post on social be sure to tag us so we can re-share it.

If you're thinking about submitting a press release feel free to use our Press Release Template 

What kind of support will our customers receive if/when they have trouble with the integration?

Once the integration is released, all customers will have access to a fully documented Help Center article. If a customer is experiencing an issue we will instruct them to reach out to you for support. If they continue to have an issue please ensure they submit a customer support ticket.

Who is our partnership contact?

Please email Partnerships@lever.co for any inquiries regarding listings, marketing and revenue share.

Who is our technical support contact at Lever?

If you need help with your integration please contact Lever Integration Support by submitting a ticket.

How will Lever communicate maintenance or changes to status?

Lever will communicate with partners if there is a chance an update will affect your integration. You can also stay up-to-date with all Lever maintenance and status changes by subscribing to automatic updates at https://status.lever.co/, checking for API updates, and watching our Release Notes.

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